ECS was stuck with a clunky Square setup that couldn’t keep up, so we tore it down and rebuilt the whole thing properly in WooCommerce. Now, they’ve got tailored trade groups with custom pricing, making life easier for regulars and wholesale clients. WhatsApp for Business is plugged in, too, so customers can fire over questions without faffing about with forms.

Behind the scenes, their CRM now talks directly to the shop, keeping everything synced without the manual headaches. And with a cleaner, more intuitive design, the new site doesn’t just look better – it actually works. For them, for their customers, and for their bottom line.